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Any items returned without return authorization, including canceled orders and refused shipments, are subject to a 25 percent (%25)restocking fee. The customer is solely responsible for all outgoing and return shipping costs. If you refuse to accept an order, Tile Mosaic Direct will charge all applicable shipping fees as part of the return.

No claims will be accepted after product is installed.ĭO NOT REFUSE ANY SHIPMENT.If your shipment arrives damaged, call our customer care center at 71 immediately for assistance with getting replacements sent to you.

Any claim made after 3 days of delivery is not acceptable, such as: we received but did not open, installation did not start yet etc.

More than 5% you must provide photos and proof of broken pieces.

3-5% broken pieces are are acceptable.

Customers are required to inspect all received products for damage within 3 days from the date of delivery.

If a product is received damaged or missing, please contact us immediately.

If seller is not at fault, customer is responsible for return Shipping Costs.

Please note that Shipping Cost is not refundable.

It should be in original packed condition.

#Carrara polished marble tiles full#

Only full returns will be accepted after other conditions being approved. We DO NOT accept any partial returns at all.Again, you must contact us with Return Request within 7 days, if you intend to return any item back to our store. There is a 25% restocking fee for returned items that are not being exchanged and are not damaged.Items returned to us after 7 days and without contacting us prior with Return Request, will NOT be refunded.After 7 calendar days of returns, we will offer an exchange or store credit only.Refunds are contingent upon inspection of item(s) once we receive it.To obtain a RMA number contact us at Must not be a special order or a custom order.Original sales receipt and an RMA (returns material authorization form) must accompany all returns. No returns will be accepted without an RMA.Return request must be placed within 7 calendar days of the delivery date (after 7 days no returns are allowed).Items must be in "new, unaltered and unused condition". Products and packaging showing no signs of wear or damage in any way.Returns and exchanges will only be accepted if terms and conditions noted below are followed:.At our sole discretion after 7 calendar days, we will offer an exchange or store credit only. We accept returns for exchange or refund 7 calendar days after delivery of the product.There are no cancellations, after the shipment has left the warehouse.If you decide to cancel the order after 24 hours since order placement, there will be a cancellation fee of 25% of the order amount.

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We offer free of charge cancellation within 24 hours from the time the order was placed.

Our suppliers are going through a long process to get your order prepared: picking the material, preparing the order, packing the boxes, creating labels etc.

#Carrara polished marble tiles plus#

Estimated Lead Time: 2-3 business days plus shipping. Home / Tiles / Mosaic / Carrara Polished Marble Hexagon Mosaic Mosaic, Tiles.We ship throughout United States of America.**.